Please do not make any in-person consultations at the clinic in case you have any flu-like symptoms.
Get tested immediately if you have the following symptoms including fever, chills or sweats, cough, sore throat, shortness of breath, runny nose and loss or change in sense of smell or taste.
For any further advice please check coronavirus.vic.gov.au.
如果你有任何疑似流感病症，請立刻去做新冠病毒檢查，沒需要來診所侯診， 請查看coronavirus.vic.gov.au
19th Sep 2022
19th Sep 2022
19th Sep 2022
19th Sep 2022
Face masks are mandatory when attending our clinic.
If you have a fever or chills or cough, sore throat, shortness of breath, runny nose or loss of sense of smell - please call our staff on 9842-8585 to organise a telephone consult with your doctor.
Do not attend the clinic.
When you arrive, do not enter the clinic. Remain in your car and call to let us know you are here and we will call you in when it is your turn.
We are NOT one of the allocated clinics giving the vaccine. To find out where you can have yours, please click here and select ‘Book an appointment’. Enter your postcode and age group and a list of clinics will appear and you will be able to book for a Covid vaccine online.
All our doctors are experienced in caring for patients of all ages and backgrounds and are highly dedicated to our patients.
We have multilingual staff and always strive to provide personalised, wholistic, high-quality family medical care for all of our patients.
Come visit us! We are committed to providing high quality medical care six days a week from our location on Blackburn Road.
MBBS Dp Med Acup
MBBS, FRACGP
MBBS
Consultations are by appointment only. Please ring the surgery on 03 9842 8585 to make an appointment or book online via HotDoc
Please tell the receptionist the following: your full name, address, date of birth and inform us how many people the consultation is for. We need to allocate a separate appointment time for each person.
If you need more time with the doctor, such as for an insurance medical (these are out of pocket-not claimable on Medicare), emotional difficulties or a second opinion, please tell the receptionist when you book your appointment as a longer consultation may be required. Please book a separate appointment for each person that needs to be seen.
Our doctors are committed to being on time. However, emergencies will be seen before booked appointments.
It is our strict policy to maintain the absolute security for all our medical records. We respect that they are confidential documents and none of the information will be accessed by any unauthorised personnel.
We will only release your medical records upon provision of a signed authority from yourself when you decide to seek medical care elsewhere or if you are moving to a different area.
Our practice is committed to providing optimal care and as such, subscribes to all government recall systems for Cervical screening/Pap smears and Immunisations.
All patients needing follow up treatment are automatically placed onto these recall systems. Please let your doctor know if you do not wish to participate.
Please respond to all recalls either via phone or letter.
Requests for repeat prescriptions, referral letters and medical certificates will not be taken over the phone. You must make an appointment with your doctor to obtain these.
Referral letters are usually valid for 12 months from any general practitioners and 3 months only from any other specialists. They will generally require to be renewed before seeing your specialist - please note that they are legally not allowed to be backdated.
You can now receive your prescription electronically; this is called an eScript.
Your doctor can SMS or email you a link which has a QR code. Take this code to any pharmacy of your choice. If there are Repeats on the prescription, the pharmacy will issue you with a new QR code. Please note that eScripts are only available for patients with an IHI number.
This new service avoids the need for patients to collect a paper prescription for their medications. You must have a smart phone or an email address to receive an eScript. If needed, you can forward the SMS or email to another person, and they can collect the medication on your behalf.
We provide disabled parking at the back entrance, a wheelchair accessible toilet on premises and front and rear automatic sliding doors
DEFMC have limited spaces during the day for Emergency appointments. Please respect that the purpose of an emergency appointment is to deal with the immediate problem and is not suitable for managing your routine health and medical issues.
Medical Emergencies
In cases of extreme medical emergency, like chest pain or suspicion of stroke, call “000” immediately. Otherwise, call the surgery and you will be instructed as to the best course of action to take.
Please advise our staff if your call is a medical emergency so that you are not put on hold.
When the surgery is closed, if you are calling regarding a medical emergency, please hang up & call “000” for an ambulance immediately
The closest Emergency Dept is at Box Hill Hospital. Entry via Rodgerson Road
If you would like a home visiting doctor, please call 13 74 25. They are available weeknights, weekends, and public holidays
116 Blackburn Road,
Doncaster East,
VIC, 3109
Limited parking available on site. Alternatively, 2 hour parking is available around the corner on Beverley Street
03 9841-8798 (Fax)
(Closed Sundays & Public Holidays)
Monday - Friday: 8am – 6pm
Saturday: 8am – 12noon
Patient feedback is encouraged and should be directed to the Practice Manager. We take your concerns, complaints and comments seriously and appreciate your suggestions. If you feel your issue needs to be addressed outside the practice please contact:
Victorian Health Services Commissioner
Tel: 1300 582 113
hcc.vic.gov.au
AHPRA
Tel: 1300 419 495
ahpra.gov.au
Your medical record is a confidential document. No medical information will we accessed by unauthorised personnel. It is the policy of this practice to maintain security of medical records.
Please refrain from sending sensitive personal information to us via email unless the message is encrypted with a password which is sent in a separate email.
